Support and Services

Equipment Testing and Support

YMC offers the following services to support our customers with their equipment testing and qualification. YMC ensures that the system delivered to the client has a peak performance and the same is ensured through testing and documentation which will be covered in the following services.

  • Factory Acceptance Test (FAT)
  • Site Acceptance Test (SAT)
  • Installation Qualification (IQ)
  • Operational Qualification (OQ)


Factory Acceptance Test (FAT):

Successful execution of the FAT, whether executed by the Customer or by YMC, indicates that the system is released for shipment. The FAT protocol and report are included with the system based on the package purchased. FAT includes both static (Verification Testing) and dynamic testing (Operational Testing) of the system or major system components .

YMC provides a recommended FAT protocol that is based on the pre-FAT protocol. The pre-FAT testing is performed by YMC to ensure that the system is ready for the FAT. Customers may include additional tests during FAT. The standard FAT duration is up to 5 days per system (8-hour day). YMC provides support equipment (tanks, hoses, etc.), purified water (DI water), process engineering support and automation engineering support. Standard FAT is performed with DI water. If other chemicals are required, they can be provided after approval by YMC for compatibility with facility requirements for an additional cost.

Site Acceptance Test (SAT):

Customers can purchase a SIte Acceptance Test (SAT) package from YMC that demonstrates the system is installed properly and meets the environmental requirements (power supply, water supply, air supply, waste accommodations, and environmental conditions). The SAT also shows that the system was not damaged during shipping by challenging aspects of the system tested during the FAT.

The SAT protocol is a subset of the tests outlined above.YMC can provide on-site support for customer-executed SAT. A typical SAT duration is 2 – 3 days and can include basic system training.

Installation Qualification:

The IQ is a verification procedure confirming that the system has been delivered complete to design, installed according to manufacturer specifications, and all labeling of the system components are correct. This is a quality control document which, when complete, is submitted for review, approval, and archiving by the customer’s quality assurance group. This is the first document an investigator/auditor would review for a system.

Operational Qualification:

The OQ is a verification procedure with the intent to test the system’s performance against the manufacturer’s specifications. It will confirm that all components which comprise the system are able to perform to the specification set by the manufacturer. This includes all moving components, such as the valves and pumps, and all analytical components, such as the pressure, temperature, UV, pH and conductivity meters. The overall goal of the OQ is to confirm the system has the capabilities claimed by the manufacturer so that the customer can operate the system within those capabilities.